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Help Desk 

A group of people in a department that have to deal with all the IT problems within an company or organzation. These problems are dealing with dumb asses users 99% of the time.
The helpdesk is the first and last people you deal with from the IT department.
Humm... It says press any key, I don't see the ANY key.
I think we need to call the helpdesk. Then the helpdesk employee shoots himself.
Help Desk by Andy September 2, 2004
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Help Desk 

This "Desk" is probably a phone number. No one bothered to change it to "Help Number".

Anyway, the "Desk" is India and someone in India is eating Chinese food (do they eat Chinese food in India?) at 2 AM with a headset on their lap talking to dumb and/or frustrated Americans. He's thinking "Surely you learned to activate your PD Flag for application recognition right after you learned to tie your shoes." But he doesn't say that, he's very polite. The highlight of working at the Help Desk is getting to remotely access some American's computer. Maybe they have embarrassing pictures, the latest Hollywood movies, or top-secret military documents up on their screen.
"Hello. You have reach the IT Help Desk. To hear the system status, please press 1. To talk to a customer support analyst, please press 2. If you would like to chit-chat about the latest computer games or other nerdy technical topics, please press the secret passcode. If you do not know the secret passcode, please wait on the line. The secret passcode is 4-5-3-5-1-0-0."
Help Desk by Hybrid_131 January 3, 2009

Help Desk Supervisor 

a person who fixes issues that others cant. a magical person who knows all, and knows how to fix almost everthing. Truly magnificent, and impossible to live without
"Miranda is the best Help Desk Supervisor in the land, she fixed my networking issue"
Help Desk Supervisor by Anon20 October 7, 2022
The infested rectum of a dead camel, where legions of undying techs are forced to provide support to the brainless masses. There only reprive being the mute button and the occasional 'actual' retard calling up providing entertainment
Helpdesk = Hell = Infested rectum of a dead camel
Helpdesk by Rob February 16, 2004
a place where the nhs keeps me.
like a monkey doing tricks with remote support for the brainless masses.
me (helpdesk operator): 'ok remote support is now starting'
brainless corporate stooge: oooooh it moves on its own
me: *smashing blunt intrument on face sounds*
helpdesk by gazzerama April 27, 2006
We fix the things all the stupid fools with computers break
I don't understand how to operate my computer yet want it to do things that are impossible with the software I'm using. I know! I'll call the Helpdesk and make them do it for me!
helpdesk by Katt October 24, 2003

Helpdesk fishing

Were you log a call and assign it to a group not knowing whether it should of gone there in the first place (due to lack of knowledge/total guess). You log the call and cast it into the 2nd line group waiting for a bite (for them to kick up a fuss)...
Hmm just put that call into Cra040 support...wonder if thats the right place..oh well cast away let the helpdesk fishing begin.
Helpdesk fishing by Mazuk June 24, 2009
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