by Leat February 22, 2006
Delled: Dell, Inc., was reported the number one seller of laptops in the United States, as measured by market share in August of 2007. Dell is known for build-to-order computers; lead time of two weeks as published on their website. In June of 2007 Dell, Inc. went trendy with color laptops and launched a major marketing campaign. Apparently, Dell wasn’t prepared for fashionable laptops; painting issues caused massive delays. In addition to painting issues, some components were reportedly back ordered. Customers that ordered laptops in June were still waiting in August. According to thousands of blogs, a combination of the Dell2Dell blog and various technology related blogs, 30-50% cancelled orders, some replacing orders with Dell and most others purchasing from HP, Sony, Mac, and Toshiba. None of the customers were informed of the paint and backorder issues when they ordered. Most customers have received e-mails notifying them of an unspecific delay, from one to three weeks per delay notification; many customers received two to three delay notifications. Customers who attempted to contact Dell via telephone and Dell Chat (instant messaging with Dell customer service representatives (CSR)) hit a big brick wall. Customers were informed of the delays by CSRs that were not fluent in the English language. One CSR said to a customer “we apologize for the incontinence.” Obviously, the word he/she meant was “inconvenience". Customers that ordered a dell laptop during the time period beginning in June of 2007 and are still waiting as of this date August 28, 2007, that waited more than a month and/or received multiple delay notices, have been delled.
I ordered my pink Inspiron 1520 on June 28th , its August 28th; I’ve been delled.
Dude, buy a Mac, don’t get delled.
Dude, buy a Mac, don’t get delled.
by Katie Stockell August 29, 2007
by jenn gates April 25, 2004
I called Dell for a new Harddisk when my laptop died on me, after a 45minute phone call to someone from India i was told "OK, your laptop is not suppose to do that" (Would i be phoning if it was?). However rather than being sent a replacement harddisk i was sent new memory, phoned back, got sent a new DVD ROM drive, so phoned back again and an engineer was sent out and replaced every single part except the laptop case and harddisk. Finally after 4 weeks i recieved my harddisk.
by Adie_UK October 12, 2005
I called Dell for tech support and the phone rang in India. I had a hard time understanding the guy due to the lousy phone lines, but they still had parts in stock for my 10-year-old Optiplex.
I called HP for tech support and the phone rang in India. I had a hard time understanding the guy due to the lousy phone lines, and he told me they don't support or have parts for my computer anymore, even though it's only 6 months old.
I called Compaq for tech support and the phone rang in India. I had a hard time understanding the guy due to the lousy phone lines, but I finally found out it was the same guy I was talking to at HP.
I called Emachines for tech support and I don't know where the phone rang, and I don't think the guy on the other end did either.
I called Packard Bell for support and found out that they don't do business in the United States any more. Well, I needed a new boat anchor anyway.
I called Micron for tech support and the phone rang at an ice cream shop in Peoria.
I called the largest electronics outsourcers in Malaysia and China, and found out that they make all the parts for all the computers of all brands.
Don't like your Dell? Don't blame your neighbor for the bad parts. They took away his job and gave it to some poor guy in India for 20 rupees a week. Do you really expect someone who's making 15 cents an hour to give a shit about what he's building?
ALL MASS PRODUCED COMPUTERS ARE THE SAME. THEY ALL BREAK. IF YOUR COMPUTER NEVER BREAKS, YOU HAVEN'T OWNED IT LONG ENOUGH. GET OVER IT.
I called HP for tech support and the phone rang in India. I had a hard time understanding the guy due to the lousy phone lines, and he told me they don't support or have parts for my computer anymore, even though it's only 6 months old.
I called Compaq for tech support and the phone rang in India. I had a hard time understanding the guy due to the lousy phone lines, but I finally found out it was the same guy I was talking to at HP.
I called Emachines for tech support and I don't know where the phone rang, and I don't think the guy on the other end did either.
I called Packard Bell for support and found out that they don't do business in the United States any more. Well, I needed a new boat anchor anyway.
I called Micron for tech support and the phone rang at an ice cream shop in Peoria.
I called the largest electronics outsourcers in Malaysia and China, and found out that they make all the parts for all the computers of all brands.
Don't like your Dell? Don't blame your neighbor for the bad parts. They took away his job and gave it to some poor guy in India for 20 rupees a week. Do you really expect someone who's making 15 cents an hour to give a shit about what he's building?
ALL MASS PRODUCED COMPUTERS ARE THE SAME. THEY ALL BREAK. IF YOUR COMPUTER NEVER BREAKS, YOU HAVEN'T OWNED IT LONG ENOUGH. GET OVER IT.
by Frank Lee May 3, 2005