When you take an awesome product designed for a huge market and
customize it to make one of your annoying cry-baby
customers happy because
your stupid salesman promised them something which no one in their right mind would design into such an awesome product.
Hey did you hear we had to change the font on the login button on our main page to
Comic Sans because Fred Derf promised
Dingleberry Unlimited it was no big deal?
God I hate when we customerize our products like that.