Call Centre 

A cubicle farm usually in India which you call up (which SHOULD be tech. support...) and they always put you on hold.

But once you get through, the person on the other end is nice enough, but hard to understand.

I wanted to get to Intel's customer care line, but got a call centre in India instead.

Call Centre by Kelly Osbourne's Gimp May 24, 2004

Call Centre 

Call Centres are a public relations disaster waiting to happen.
Gone are the days when you can talk to someone you can understand, now you are forced into GUESSING what the person on the other end of the line is saying.
Extremely frustrating when your problem is one of urgency.

"Gleetings from our Call Centre."
"No, the serial number is Whikey Bravo Eight Four Four" "Whis-kee Braaa-Voe"

Call Centre by Tony Johnson April 19, 2006

Call Centre Gangsta 

call centre gang·sta

(noun)

Pronunciation: 'kol 'sent-er 'ga(ng)-stah

1. Customer Service Representative who holds it down on the regular and is never, ever caught ridin' dirty.

2. Die Hard Hip-Hop Fan who works in the call centre industry, and takes an unscheduled forty-five minute break to purchase Jay-Z concert tickets.

"The way he handled that last prick customer, that was straight Call Centre Gangsta,"

Call Centre Gangsta by SteveDamnWoods, CCG Extraordinaire October 16, 2006

call centre conga 

What happens when you have a problem with a product or service you purchased that requires multiple separate departments in a company (in some cases, whole separate companies and subcontractors) to work together to solve, but the company structure is such that no department ever actually talks directly to any other department about anything (or even has any means of doing so), and no department is ever allowed to do something on behalf of another.

You'll be bounced endlessly back and forth between a string of ostensibly cheerful, helpful people, with long hold times between each and every one, getting a different person whenever you're sent back to a department you already spoke to, and every single time you have to explain the entire problem all over again from scratch, plus everything that every previous department has told you up to that point. Never actually solves any problem; this hellish sequence invariably ends when someone hangs up on you by accident when they actually meant to transfer you yet again, whereupon you have to start over from square one.

Zen are the worst ISP ever; they had me doing the call centre conga for weeks.

call centre conga by ZQT43 March 12, 2014

Call Centre Vampires 

Call centre staff, telemarketers or other such people who suck the life force out of you by either:

a) Keeping you on hold for a significant portion of your life

b) Incessantly chatter away until you either fall asleep or die from boredom.

John: "Can you believe I was on hold for over 2 hours trying to get my phone connected ?"

Jane: "Yeah, those call centre vampires sucked the life out of me last week trying to sell me long distance. I can't remember anything between Monday and Wednesday "

Call Centre Vampires by dhdavids January 11, 2010

useless as a call-centre operative 

Usually someone utterly, totally useless, but can be applied to inanimate objects. Lacking any empowerment, thus going so far as to be inactively obstructive.
Etymology: in the UK a number of large companies operate call-centres. When one attempts to call these to complain, the usual response from the responder (the call-centre operative) is feigned interest in the issue, involving lengthy explanations, then the final response is that they cannot authorise the issue in question as due to lack of authority. The issues can be of any magnitude. When asked to be passed to a manager, they claim the manager is unavailable and will call back (this is the inactive-obstructive part). This never occurs, so one calls again. The situation recurses.
c.f. "chocolate teapot"

I attempted to wipe my arse with some own-brand toilet paper, after wiping the paper looked clean but the disgusting skiddies in my kecks later showed it was as useless as a call-centre operative.

useless as a call-centre operative by monsieur_tm December 30, 2013

call center 

A place where companies outsource customer service or technical support, ostensibly because it's cheaper than having in-house support. They are notorious for hiring anyone who can lift a headset and operate a keyboard and firing people for completely lame reasons whenever it is no longer proffitable to keep them or they are elligable for a pay increase. A large portion of the furry community works in call centers.

"I've worked in four or five call centers over the last few years. Maybe some day I'll get a real job," Rob said, then hit his Ready button to take another call.

call center by Spirit Bear October 28, 2004