Behaviour that does not help the situation, tinged with an entitlement
based in a misconception of competency. I.e. foolish behaviour by a twat who thinks they're doing the
right thing and have the authority to do so... when any
outside observer could tell them they are being an utter cockwomble.
Have you heard? The service desk aren't checking their
email anymore.
What twatfoolery is this?
Well it's not
like the
new business model includes repeat business... but fuxsake that's a dumbass move.