noun
Definition - The household of legends, typically consisting of an angry lesbian mom, a manlet dad who loves cheeseburgers, an autistic kid who loves bed, and a somewhat normal kid, but grew out an ugly greasy mullet.
The practice of giving relentless verbal or written abuse to customer serviceemployees, usually after having received less than satisfactory service.
You have recieved bad customer service, you ring up the companyresponsible and give them a tirade of authoratitive statements (patronise if need be) until your will is obeyed. i.e. ring them up and give them a good Harketing.