Listening to your customer's issue with empathy and then with knowledge, assisting your customer to a satisfactory resolution for her/him and the company you represent in a postive and friendly fashion.
Customer care is a concept of how to treat a customer no matter what the issue. Treat the person as you yourself would like to be treated.
by Linda N. December 14, 2008
Get the Customer Caremug. by azhar February 16, 2005
Get the customer caremug. A completely useless specimen, incapable of making any sensible decision. Bordering on retarded.
A real waste of oxygen and totally incompetent at life in general.
Universally hated by all
A real waste of oxygen and totally incompetent at life in general.
Universally hated by all
Employee: Why are we doing this exactly?
Customer Care Manager: blah, blah, erm, blah
Employee: ok, then I'll just do it and watch you fail!
Customer Care Manager: blah, blah, erm, blah
Employee: ok, then I'll just do it and watch you fail!
by lord lettuce farquah houston September 13, 2011
Get the Customer Care Managermug.