The process by which training is provided en masse, in a brochure format. With key information missing for those who are on the frontline and responsible for servicing the customer.
Customer: Hi, could you assist me in generating a report from (insert any software here)? I have been trying for hours and can't get the reports to work.
Call Centre person: Sure, (reads from page 3 of the brochure), after brochure training. The same brochure the client has.
Customer: I did that but nothing happens.
Call Centre person: I am sorry, you will need to contact your IT guy to fix your computer.
Customer: @*@*@*@*@*@*@*@*!!!!!
Poor customer had an older version of Adobe Reader which was not compatible with the software.
Call Centre person: Sure, (reads from page 3 of the brochure), after brochure training. The same brochure the client has.
Customer: I did that but nothing happens.
Call Centre person: I am sorry, you will need to contact your IT guy to fix your computer.
Customer: @*@*@*@*@*@*@*@*!!!!!
Poor customer had an older version of Adobe Reader which was not compatible with the software.
by thisisnuts January 27, 2013
Get the brochure training mug.(Pun on “Bro Sure”) - The most efficient method of affirming to your bro that you can indeed pass the pamphlet amongst yourselves.
by Lotion Vendetta August 24, 2019
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Brochut
• brochure
• brochitis
• brochet
• Brochata
• Brochette des crevettes
• brochito
• brochu
• Brochunga
• brochure girl
by Maximus B June 1, 2007
Get the brochure girl mug.by brosaurusrex@brosiden.net August 10, 2010
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The kind of bros that you would find heavily drenched in axe body spray, talking at length about their collection of live Phish albums, and likely trying to date rape your sister.
The kind of bros that you would find heavily drenched in axe body spray, talking at length about their collection of live Phish albums, and likely trying to date rape your sister.
I was driving past a sports bar last night and I almost ran over two brochures. They were carrying a girl who was completely passed out and they threw their natty ice at my car.
by Nick St. Clare March 7, 2011
Get the Brochure mug.your best bud, your brochito. you both usually like tacos. another term for dude/bro. only for the rich and famous
by swaggergal123 July 31, 2019
Get the brochito mug.The medical term for when a bro hangs out with his bros too much, loses his sanity, and doesn't know who he is anymore.
by FryBanshee October 22, 2019
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