When trying to accomplish a task in a bureaucratic environment (the DMV for example), the typically
lazy civil servants will refer you to an office, who's occupants will refer you back to the same office, until you proceed to either lay on the floor in fetal position, or pull out a .357 and try to kill as many
people you can so the
dogs stop barking.
A typical workaround:
You: Excuse me, is this the transcript
office?
Officious Prick: Yes it is.
You: I need this error on my transcript repaired.
Officious Prick: Oh, I see, that needs to be fixed by the transcript error department, it's 3 blocks down and across the highway.
---
...30 minutes
later
You: Hi, was referred here by the transcript department, I need this error fixed.
Visibly Bored Mixed Ethnicity Clerk: Oh, we only
fix errors within the system, not
outside. You need to see the transcript department. bureaucracy
You: Did you just hear a dog bark?