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A favorable professional reaction to a suggestion, initiative, situation, etc.

an ability or skill to predict both a situation and to formulate a solution to a problem before it occurs.

Example:
Joe noticed that the carrier was going to be empty early. He called the shipper and found out there was an earlier pickup appointment, and rescheduled.

This was a Prosponsive solution to help both our carrier and our customer to stay happy.

the act of responding in a positive and timely manner so to be able to handle and prepare for all current and future situations appropriately.
We know that accuracy, knowledge, dependability plus a Prosponsive attitude always equal raving customer service.
by TAR60 July 24, 2016
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