The gradual, often unconscious shift in a work process, system, or organizational behavior away from its original purpose—usually due to routine, habit, or the illusion of progress. Common in corporate, bureaucratic, or tech settings where the system just keeps running… because that’s what it does.
“Why are we still sending daily update emails no one reads?”
“No clue. Classic case of process drift
“No clue. Classic case of process drift
by Richard A April 25, 2025