Pebcac
Pebcac by Evan Weston February 9, 2003
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pebcac
Problem Exists Between Chair And Computer
A phrase used to say that the problem is with YOU and not the 'puter.
A phrase used to say that the problem is with YOU and not the 'puter.
PEBCAC
Problem Exists Between Convergy's and Customer
Convergy's (CVG) Could't troubleshoot their way out of a paper bag!
Convergy's (CVG) Could't troubleshoot their way out of a paper bag!
e1: Oh look, another PEBCAC ticket in our queue. Quick someone call the customer back and show them how to factory reset a modem C-O-R-R-E-C-T-L-Y.
e2: I fixed that PEBCAC ticket in 30 seconds flat which CVG couldn't fix in 3 hours!
e3: I heard a customer commited suicide after a PEBCAC ticket was raised. I hope the SLT's are happy offshoring!
e2: I fixed that PEBCAC ticket in 30 seconds flat which CVG couldn't fix in 3 hours!
e3: I heard a customer commited suicide after a PEBCAC ticket was raised. I hope the SLT's are happy offshoring!
pebkac
The AOL user (being a moron, by definition) could not print in landscape mode; the problem was determined to be pebkac.
pebkac by Gene Saunders July 1, 2003
PEBKAC
Techie acronym: Problem Exists Between Keyboard And Chair. A useful term for demeaning the incompetent competent user without actually saying it to their face.
PEBCAK
RTFMs big brother, it stands for Problem Exisists Between Chair and Keyboard. A popular term among office network engineers and IT support departments, it arose due to a need to descretly describe arrogant users (who falsly believe the system or computer is at fault) in thier presence with a suitably techinal and legitimate-sounding term.
PEBCAK
What the actual issue is on 90 percent of all calls to technical support/I.T. help desks, it is an acronym meaning "Problem Exists Between Chair And Keyboard."
The use of this term became common when tech support people began to have a need to vent frustration on arrogant callers who had, in fact, themselves caused the problem, yet continued to insist it was the computer's fault, or the techie's fault.
So you would explain to the user that it was a PEBCAK error, and then walk them through how to fix it.
The use of this term became common when tech support people began to have a need to vent frustration on arrogant callers who had, in fact, themselves caused the problem, yet continued to insist it was the computer's fault, or the techie's fault.
So you would explain to the user that it was a PEBCAK error, and then walk them through how to fix it.
John (technical support person, just leaving work, holding his head in his hands)...
James (technical support person just coming on shift, passes John on his way out)
James: "Rough day today, John?"
John: "Yeah, 99 percent of my calls today were PEBCAKs...do they make Excedrin in one-pound tablets? I have a headache the size of Texas!"
James (technical support person just coming on shift, passes John on his way out)
James: "Rough day today, John?"
John: "Yeah, 99 percent of my calls today were PEBCAKs...do they make Excedrin in one-pound tablets? I have a headache the size of Texas!"
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