A Regional Carrier for American Airlines typically handling short feeder flights between Hubs and Field Stations operating under the brand
American Eagle.
They employ union workers under the CWA (Communications Workers of America) which has ties to CenturyLink and has a rather
poor contract till they renegotiate. The payscale is lacking and the inability to strike among other things.
For most routes they Operate
small Bombardier Canadair Regional Jets (CRJ 700-900's) or Embraer 145's which require your
carry-on to be gate checked (Valet) with Red / Yellow tags. They do sometimes use Embraer 175's for more comfortable routes.
Management tends to be power
hungry and violation vigilant which leads them to nitpick everything their workers do in the name of compliance and safety. On most busy days they have back to back flights which leads to overwork / exhaustion
There tends to be high turnover and short staffing which leads to young college
kids and a high number of adolescents taking the job.
Jolene:
"I just flew on Piedmont Airlines under
American Eagle from PHX to SBA they wouldn't let me take my carry-on
bag full of rocks and bowling balls on the plane because the Gate Agent said it was too big to fit in the overhead bin or under the seat! You have to do
something about this!"
Manager
"We're working on it.."