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social CRM

CRM (customer relationship management)

1.) integration of socialytics (social analytics) into customer relationship management software

2.) CRM software that incorporates socialytics aggregators for users to optimize their existing and potential customer relationships on a social media platform
Such optimizing can include: establishing new communication vehicles with existing & potential customers; creating customer loyalty; better understanding customers to improve service interaction and product development; brand recognition; advertising opportunities; increased sales; creation of online demographics; and increased search engine optimization.
I can follow my customer's eating & shopping trends thru review sites by using my social CRM software.
by @ideasfromlisa May 21, 2010
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socialcommufascimuslimism

noun -

An amalgamation of political ideologies used to describe Liberal politics and Democrats in America. Regardless of the assorted ideologies mixed not having anything to do with one another and more pointedly being in direct conflict with one another. This single word is used to help with the confusion of not really understanding the true meaning of the ideologies one uses as an insult. This term is useful in that, while using the individual ideologies without really knowing what they mean can make one appear to be an undereducated and ignorant fool spouting off hateful terms to instigate more hatred, using such a large word with so many syllables can instantly raise ones intelligence ten fold. However, this math can get fuzzy as 0x10 = 0
Gavin: I'm really excited that our government wants to support it's people with something useful like health care reform

Bubba: WHAT? Are you some kind of believer of socialcommufascimuslimism. Jesus Christ will smite you!
by Prim3y April 1, 2010
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Socialcam

Video sharing site that forces viewers to link their viewing activity to Facebook, spamming their friends and edging the social network nearer to the precipice of drudgery and eye-rolling tedium that has befallen MySpace, blogs, message boards, list-servs, email, and every other mode of communication.
Socialcam and these so-called "social reader" apps aren't viral, they're bubonic.
by Talinus October 7, 2012
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