1. An umbrella term used in many Telecom companies that covers the process of adding a new service or expanding an existing service.
2. A catchy term that clueless sales
guys use to refer to the deployment of complicated services when talking with their
even-more-clueless customers. Engineers sometimes use this term will sales
guys and customers as well, to avoid the confusion caused by explaining the technical nature of their work.
Example
1You: "I ordered this
internet circuit three months ago; where the hell is it?"
Internet Service Provider: "Oh, it appears there was an error in the provisioning process and that circuit was dropped to Alabama instead of New York.
You: "FFFFFFFUUUUUUUUUUUU..."
Example 2
Customer: "When is our internets and servers and things going to be up and running?
Sales douche: "Well sir, our engineers are almost done provisioning these items for you. Isn't that right,
engineer?"
Engineer: "
FML... Yes, I will be 'provisioning' your entire IT infrastructure by the end of the week,
like our sales guy promised on my behalf."
Customer: "That word sounded fancy and not too technical! I feel better now."