Confidence erosion 

Lessening one’s confidence over time through repeated failures, disappointments, defects

Every time Marketing provides materials, it has errors. Used to this it was a mistake; now I have no confidence in them.

My engineering team launches features that have defects every time they release; I now expect problems with all their work. Their actions have caused confidence erosion in my team.

Confidence erosion by DebraFS January 29, 2021