Advice to CEOs everywhere: Most of da folks who call your service-center will need to verbally inquire/protest about their matter of business --- i.e., their question or issue is not something dat they can resolve themselves by merely using your automated phone system --- and so why not offer them DAT option FIRST, rather than making them suffer through a whole tedious-and-useless-to-them menu-litany before their exasperated ears eventually hear da welcome words, "To speak with a customer service representative, press 9"?! Why subject their distressed/confused/hurried selves to those other eight "press one for this, press two for this" possibilities which they very seldom could use, anyway?!
P.S. And yes, we already know da answer to this question: namely, da board of directors hope dat one of da other non-human-interaction options will work for a particular caller, thus saving da company time and money by having to hire fewer phone-secretaries. But da point here is dat this so seldom actually happens in real life --- again, most people who call customer service do so precisely because they ARE needing to speak to someone at da company about their problem --- and so why needlessly delay them from getting da info and/or assistance they need to resolve their issue, when most of them are gonna end up having to speak to a customer service rep anyway, and so those other options dat you're offering them will seldom actually save any time or additional-employee salaries in da end?
P.S. And yes, we already know da answer to this question: namely, da board of directors hope dat one of da other non-human-interaction options will work for a particular caller, thus saving da company time and money by having to hire fewer phone-secretaries. But da point here is dat this so seldom actually happens in real life --- again, most people who call customer service do so precisely because they ARE needing to speak to someone at da company about their problem --- and so why needlessly delay them from getting da info and/or assistance they need to resolve their issue, when most of them are gonna end up having to speak to a customer service rep anyway, and so those other options dat you're offering them will seldom actually save any time or additional-employee salaries in da end?
by QuacksO May 20, 2023
Get the To speak with a customer service representative, press 9mug. Person 1: Are you addicted to abscesses?
Person 2: Yes.
Person 1: Bandanas are the representation of video games (Doom) running on escherichia coli and flags (national) are the representation a homo-sapien (human) not playing it...
Person 2: Yes.
Person 1: Bandanas are the representation of video games (Doom) running on escherichia coli and flags (national) are the representation a homo-sapien (human) not playing it...
by LeSouffleDeVersailles January 25, 2025
Get the Bandanas are the representation of video games (Doom) running on escherichia coli and flags (national) are the representation a homo-sapien (human) not playing it...mug. by Idiotic idiotcy August 26, 2025
Get the As a representativemug. <.7.9.7.6.>after years of substance abuse and many failed rehabilitations, Sparta continued to fight for music and what it represents<.7.9.7.6.>
<.7.9.7.6.>after years of substance abuse and many failed rehabilitations, Sparta continued to fight for music and what it represents<.7.9.7.6.>
by TheGeneralGenitalsPranksterian May 13, 2025
Get the <.7.9.7.6.>after years of substance abuse and many failed rehabilitations, Sparta continued to fight for music and what it represents<.7.9.7.6.>mug. .
by Reninu March 15, 2025
Get the Candidate Iowa House of Representatives District 81mug. by littleangel518 August 7, 2008
Get the Billing Representativemug.