Centennial Access to Student Services (CASS) form is an absolutely notorious and infamous system which Centennial
College uses to send inquiries from students to the relevant departments, instead of the student directly addressing the person that will fix their problems in minutes.
The processing
time for a CASS Form submission varies, but it always has a much more significant wait
time, regardless of type of inquiry or department.
It is often used as a delay tactic by staff around the
college, even when waiting in-line to see a representative in person:
"Oh what are you here for?" - Staff member to student in long lineup
"I am here for the International Student Office." - Poor, tired, and frustrated student
"Oh
sorry they're not taking anymore tickets today, just fill out a form on CASS!" - Inconsiderate staff member
Note the look of
deep sadness appears on the poor, tired, and frustrated student'
s face instantly after triggering CASS remark
"Bhai, I sent the request through the
CASS Form over a month and a half ago, no response." - Student in need of CASS help
"See them in-person and ask for help, almost no
time left!" - Friend of student
"
Sorry bhenchod, submit another CASS Form request!" - Person working department desk
"Excuse me good sir, where are the washrooms here at Centennial?" - Urgent student
"Fill out a CASS request, chutiya!" - Staff member
"Excuse me good sir, what happens to be the current
time?" - No watch or
phone student
"Fill out a CASS request, chutiya!" - Staff member
"Excuse me good sir, where is the L building?" - No map student
"Fill out a CASS request, chutiya!" - Staff member
