A very rare and special service desk technician who not only can solve any problem given to him/her but does so in a unique way that makes the knob/twat/C-Level who created the call feel like it wasn't all their fault in the first place (but we all know it was).
Yo Mitch, that bitch from sales was actually happy with you slapping her down for not knowning to right-click on the folder, you T.B.S.D.T.I.T.W
dick brain syndrome (n): (1) a disorder which typically affects those of the female sex (though some males may be affected as well) which results in consistent thoughts of getting cock.
(2) the inability to focus on anything aside from getting fucked by a big dick.