A state of utter misunderstanding where a client is misinformed by themselves as to the specifications of a product for which they pay.
Most commonly associated with items that have ambiguous meanings, where the client did not take the time to properly investigate a word, or question a sentence.
Symptoms of customer confusion may include:
Paranoia
Mania
Superiority Complex
An exaggerated sense of veracity
Usage of words the client may not be entirely familiar with
Customer confusion is often an untreatable, but sometimes temporary, psychiatric illness. The most common medication, with varying degrees of effect on the illness, is known as customer compensation. This involves providing the confused customer with a portion of a product, or a copy of a product, free of charge, in hopes that it will compensate them for any loss they believe to have incurred through the purchase of your product. In other cases, a full refund may be given, or credit at a store given, instead.
There is no known cure for severe customer confusion.
Most commonly associated with items that have ambiguous meanings, where the client did not take the time to properly investigate a word, or question a sentence.
Symptoms of customer confusion may include:
Paranoia
Mania
Superiority Complex
An exaggerated sense of veracity
Usage of words the client may not be entirely familiar with
Customer confusion is often an untreatable, but sometimes temporary, psychiatric illness. The most common medication, with varying degrees of effect on the illness, is known as customer compensation. This involves providing the confused customer with a portion of a product, or a copy of a product, free of charge, in hopes that it will compensate them for any loss they believe to have incurred through the purchase of your product. In other cases, a full refund may be given, or credit at a store given, instead.
There is no known cure for severe customer confusion.
Client: Why do I only have 5,000,000,000 bytes of data? I'm supposed to have 5,368,709,120 bytes of data!
Supplier: We use the hard drive manufacturer's standard unit size for data measurement.
Client: This is unacceptable! This is fraud! You are defrauding your entire customer base!
Supplier: Sir, I'm sorry, but your contract with us clearly stated that we use this data measurement unit for our products.
Client: But on my computer, data is measured in units of 1024!
Supplier: I'm sorry, but we don't refer to the measurement unit used by software to measure the size of our disks; we use the hard drive manufacter's standard unit size.
Client: I want a refund!
Supplier: I'm afraid we cannot refund you for a used product. We can however either supply you with credit towards your account or supply you with another disk.
Client: Oh, ok. I'll take another disk.
Detailed in the above example is a common case of customer confusion, where a diskette's size is measured in units of 1000 bytes to a kilobyte, 1000 kilobytes to a megabyte and 1000 megabytes to a gigabyte.
Supplier: We use the hard drive manufacturer's standard unit size for data measurement.
Client: This is unacceptable! This is fraud! You are defrauding your entire customer base!
Supplier: Sir, I'm sorry, but your contract with us clearly stated that we use this data measurement unit for our products.
Client: But on my computer, data is measured in units of 1024!
Supplier: I'm sorry, but we don't refer to the measurement unit used by software to measure the size of our disks; we use the hard drive manufacter's standard unit size.
Client: I want a refund!
Supplier: I'm afraid we cannot refund you for a used product. We can however either supply you with credit towards your account or supply you with another disk.
Client: Oh, ok. I'll take another disk.
Detailed in the above example is a common case of customer confusion, where a diskette's size is measured in units of 1000 bytes to a kilobyte, 1000 kilobytes to a megabyte and 1000 megabytes to a gigabyte.
by SibSpi January 4, 2008
Get the customer confusion mug.Mutual concession is an act of giving up one's own possessions, interests, rights, comfort or stuffs like that just to foster cooperation among two or more persons and to sustain the already existing relationship. -Emeasoba George
by Emeasoba George July 8, 2018
Get the Mutual Concession mug.by Charles Toogood July 18, 2003
Get the ball of confusion mug."When I realized Alex was a gay, it gave me a conclussion. I couldn't believe I hadn't noticed it before."
by OldManBOMBIN January 16, 2013
Get the Conclussion mug.The "Confusion Stutter" happens when two people are walking in opposite directions in presumably the same line of travel. Each person does an awkward stutter step trying to find a way out of this predicament. This can repeat several times until they gather a small, yet rowdy audience who hope to see the persons involved collide in what is known as the Confusion Stutter Collision. The involved people may smile and laugh awkwardly with inept hand motions in the decision making process of which way to go, and if they cannot, it ultimately results in the Confusion Stutter Collision, which is just plain embarrassing.
Man, I saw the best Confusion Stutter show today, these two dorklings couldn't find a way around each other and I literally saw the awesome Confusion Stutter Collision.
by jaydawg3000 July 3, 2009
Get the Confusion Stutter mug.A time when you open or view a comment section on YouTube or any conversation and have no idea what the fuck the members are talking about
by JeffDunham420BlazeIt January 31, 2017
Get the Comment Confusion mug.It's so concession.(cool)
Don't be so concession.(douche)
"Why did you punch me" "Don't worry about it, it's so concession.(chill)
Don't be so concession.(douche)
"Why did you punch me" "Don't worry about it, it's so concession.(chill)
by ConcessionCreators April 25, 2010
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