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Service advisor 

Worst possible job in a dealership in which everything is your fault, people curse you daily and your coworkers are worthless.
Hey man lets go fuck with a service advisor today and make his job even harder than it already is!
Service advisor by Johnjingle August 31, 2013

Service advisor denial 

Where management drag a tech out to act as a service advisor and weeks later that person is in denial that they are now a service advisor. In the worst cases the new service advisor may be genuinly convinced that they will "go back into the workshop any day now".
Poor guy still thinks hes a mechanic. Epic case of service advisor denial.