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Nexon Customer Service

Santa Clause.
Easter Bunny.
Good Customer Service from nexon.
A funny Family Circus cartoon.
Bisexual, Vampire Teen Wizards.

What do these things have in common?

None of them are real. They're all imaginary.

I will explain Nexon's approach to customer service in one sentence and then some more sentences after:
"We have your money, fuck you, we have your money."

Example:

You forgot your password.
You click the link "recover PW" under log in.
You are NOT sent your password. You have your real password reset. You are then sent a temporary password to log in with.

Your only option to check your account info is a reset password option. There is no info on your account for you to review. NOTHING.

When you attempt to change your password to a new one, you'll find that your temporary PW doesn't count toward changing it.

Thus, they've completely blocked you from ever logging back in on that account, as even if you remember your old PW somehow, it's now been reset to a random string of letters and numbers.

So basically, you need to remember your PW to recover your forgotten PW.

To use their customer service to open a ticket, you'll need to log in.

The ticket must consist of your two security questions, the second of which, ISN'T TOLD TO YOU.

Not only that but Nexon has been known to change your security questions without notice!
So if you forgot that question, you can open a separate ticket to recover THAT!

Oh yeah, you can only have one ticket open at a time. It may also takes literally months to get a response.
If you somehow miss the notice of this fact, ALL of your tickets will be deleted.

If your email changes.
...You're fucked. Because they ONLY send your info to your original email. If it was closed for any reason. You're fucked.
Why bother helping you when they can just wait for you to make a new account and spend more money starting over?

If you are a friend of a GM you WILL be allowed to cheat and hack the game without punishment. This has been proven countless times.

One player actually sent a report about themselves hacking and was given a canned response thanking the player for the report. Proving Nexon isn't paying attention, nor do they give a rat's ass.

Nexon is now infamous for having THE worst customer service of all time. Maple Story is the third highest grossing MMORPG (making 100-500 million dollars annually) in the world and despite this, their security, forum/website, staff and policies are not only unprofessional, they are underhanded, deceitful, spiteful and shamelessly evil.
Like military intelligence, "acting naturally", jumbo shrimp and Microsoft Works -Nexon Customer Service is an oxymoron.
by Lig Na Baste July 16, 2009
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Neorch

The nexus, a singularity, The beginning of the universe...Many things can be defined by this term. (Literally just means start)
One blade, One purpose, One name... The Neorch..
by wes10566 September 27, 2021
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Nexon

A greedy company who likes to brainwash kids to steal money from their mommies purses to buy NX, for purchasing pixelized items, which expire.
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Nexon

An evil company that is responsible for the highly addictive game MapleStory. Which is responsible for 20% of the hobos in this country.
Darn, I don't have any money to buy Nexon cash with, I'll go steal my mothers credit card!
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netorase

In Netorare, the partner usually are unwilling (Although able to be aroused by the circumstances) and felt regret, sad, and anger about the situation.
But in Netorase, the partner are actually wanting and willing to make her to have sex with other people. It's basically a willing cuckold. The partner pushed the female MC to other stranger and felt pleasure from seeing them. It's the ultimate Masochism.
Friend 1: Hey, did you hear John's new tastes?
Friend 2: No. Why?
Friend 1: I heard he became interested in Netorase. Sick tastes.
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I recently joined Netorius and we go afk on bench all day
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