This term speaks of any issue where a customer can't get help because no one in customer service knows how to fix the problem because they never talk to the people who solve technical problems; the customer keeps getting bounced between providers for what appears to them to be the same service to them; or both of those issues.
The problem is that the customer can't get help. No one they can talk to knows who owns the problem, or has any information about it. The people who know how to fix the problem are so far seperated from the customer service team who provide support for the customer that the customer's issue will never be resolved. So they continually insist that the problem lies not with them, but with the other provider.
This also happens with DSL customers who have a problem with their service. They'll call their Internet Service Provider, who will perform basic troubleshooting, then tell them to call their line service provider. The line service provider will perform basic troubleshooting, then send the customer back to their ISP.
The problem is that the customer can't get help. No one they can talk to knows who owns the problem, or has any information about it. The people who know how to fix the problem are so far seperated from the customer service team who provide support for the customer that the customer's issue will never be resolved. So they continually insist that the problem lies not with them, but with the other provider.
This also happens with DSL customers who have a problem with their service. They'll call their Internet Service Provider, who will perform basic troubleshooting, then tell them to call their line service provider. The line service provider will perform basic troubleshooting, then send the customer back to their ISP.
I'm experienceing disassociative service breakage with my Ineternet service because Earthlink says the problem is with Qwest but Qwest says the problem is with Earthlink.
A customer has copied their favorite soap opera to DVD and played it on their portable DVD player for a long time. Then recently Comcast upgraded their cable box, and since then everything they record on their Tivo DVR is copy protected, so they can no longer use the service in the way they are used to using it.
A customer has copied their favorite soap opera to DVD and played it on their portable DVD player for a long time. Then recently Comcast upgraded their cable box, and since then everything they record on their Tivo DVR is copy protected, so they can no longer use the service in the way they are used to using it.
by Spirit Bear August 12, 2006
1. Being required to take another hit before passing because of a fax pas.
2. Being denied a hit because of a fax pas.
2. Being denied a hit because of a fax pas.
Dude you're not hight enough, take a penalty hit. Puff puff pass.
Dude, penalty hit: We've watched this episode already. Pass.
Dude, penalty hit: We've watched this episode already. Pass.
by Spirit Bear October 28, 2004
My boyfriend refused to take out the trash so I used the vaginal wrench: No sex for three days.
Tanya uses the vaginal wrench at her job to get promoted. She's sucked every cock on the sales team.
Tanya uses the vaginal wrench at her job to get promoted. She's sucked every cock on the sales team.
by Spirit Bear February 08, 2014
The act of posting replies to someone's blog entries, sending them IMs or SMS messages, modding up their forum posts or otherwise justifying their actions on the Net as a lead up to a booty call, asking for admin privileges, etc.
Dave's been posting an unusual number of positive comments to my blog, I get the feeling he's netstroking me.
The series of fifteen IMs waiting for me on my machine at home from Tom was a serious netstroke.
The series of fifteen IMs waiting for me on my machine at home from Tom was a serious netstroke.
by Spirit Bear June 25, 2007
You get the Bubye Gatling is when you work as a phone monkey and you're trying to deliver a script at the end of the call so you don't fail your call score.
It's what happens when the conversation becomes a battle between you trying to deliver the script and the customer trying to get off the phone.
It's what happens when the conversation becomes a battle between you trying to deliver the script and the customer trying to get off the phone.
The Bubye Gatling:
You: Thank you sir and we'd like to let you know about our promo...
Customer: Okay bubye, k'bye, kaybubye, mmbubye, kaybye, kaybubye, yeahbye, tha-thank you, yeah, kaythanks, youbet, mkay bubye, yeah, bubye, mm-hmm yeah mkay, bubye CLICK.
You: Thank you sir and we'd like to let you know about our promo...
Customer: Okay bubye, k'bye, kaybubye, mmbubye, kaybye, kaybubye, yeahbye, tha-thank you, yeah, kaythanks, youbet, mkay bubye, yeah, bubye, mm-hmm yeah mkay, bubye CLICK.
by Spirit Bear August 03, 2009
In-vertising is a marketing strategy wherein the target audience is pressured into buying a product or service they may or may not need by the intentional insinuation that the audience member must buy the product in order to retain or boost their social standing. In-vertising is often a multi-part scheme which involves manipulation of pop media to increase the popularity of assets heralded herein to be critical to higher social function, such as a song, catch phrase or brand identification.
Some common examples of in-vertising:
Volkswagon's commercials often use obscure musical pieces, which are then pushed to radio and clubs, thereby becoming popular, having the effect that when people hear the tune they find it familiar and question "where have I heard this?" which leads back to Volkswagen's product, thus gaining market exposure for such product.
Apple uses a similar marketing tactic in which an obscure (or established) piece of music is played while the product is moved about on the screen in a pattern that draws the viewer's attention.
Such ads often employ other attention-drawing tactics such as the use of high contrast images (tagged in most of society's brain as the format for important alerts such as street signs and warning labels) and the repetition of recognizable catch phrases (ie "hi I'm a Mac, and I'm a PC").
Volkswagon's commercials often use obscure musical pieces, which are then pushed to radio and clubs, thereby becoming popular, having the effect that when people hear the tune they find it familiar and question "where have I heard this?" which leads back to Volkswagen's product, thus gaining market exposure for such product.
Apple uses a similar marketing tactic in which an obscure (or established) piece of music is played while the product is moved about on the screen in a pattern that draws the viewer's attention.
Such ads often employ other attention-drawing tactics such as the use of high contrast images (tagged in most of society's brain as the format for important alerts such as street signs and warning labels) and the repetition of recognizable catch phrases (ie "hi I'm a Mac, and I'm a PC").
by Spirit Bear September 09, 2007
A paytard is someone who spends money indiscriminately, particularly on the Internet or on technology products.
Mike is such a paytard, he just spent another $400 on a new iPod 40GB even though he already had an iPod 20GB. Is it really that hard to clean up your music library?
by Spirit Bear April 16, 2008