Lead generation
The work of finding or attracting potential customer contacts that sales can follow up with. It can happen through content, events, referrals or direct outreach. Ask what counts as a lead before buying a large number of them; a spreadsheet can look very successful without anyone wanting a conversation.
'The lead generation campaign produced twenty enquiries. Now we need to find out which companies actually need the service.'
Lead generation by Niittyla&Kanto October 12, 2026