brochure training

The process by which training is provided en masse, in a brochure format. With key information missing for those who are on the frontline and responsible for servicing the customer.

Customer: Hi, could you assist me in generating a report from (insert any software here)? I have been trying for hours and can't get the reports to work.

Call Centre person: Sure, (reads from page 3 of the brochure), after brochure training. The same brochure the client has.

Customer: I did that but nothing happens.

Call Centre person: I am sorry, you will need to contact your IT guy to fix your computer.

Customer: @*@*@*@*@*@*@*@*!!!!!

Poor customer had an older version of Adobe Reader which was not compatible with the software.

by thisisnuts January 27, 2013

broncho

Broncho Its a coghy syrup with a bit of codein in it

U just drink the whole broncho shit up u will see stars for the next 4 hours

by more your March 12, 2018

brochochski

A name to describe one of your best friends.

“I’m so excited! I’m going to see my brochochski tonight!”

by thisdumbitch August 1, 2018

Brochure

(Pun on “Bro Sure”) - The most efficient method of affirming to your bro that you can indeed pass the pamphlet amongst yourselves.

“Can you pass me that pamphlet bro?”

“Brochure.”

by Lotion Vendetta August 24, 2019

bouchaburp

A tasty fermented burp that results from slamming down a kombucha beverage.

Tim “Mmmm that bouchaburp be naturally tasty.

Hey dude, does it smell as good as it tastes?

by Smooax August 31, 2020

Bouched

"the act of making plans with friends and then not only not showing up, but not calling to let anyone know.

And then come back around in a month or two and act like nothing happened"”

I got bouched at the golf course today!

by Holgie October 14, 2020

Bronchitis laff

When you laugh but no noise coming out except for a wheeze and ah dry dry cough. Therefore you suffer from bronchitis laff syndrome.

Omg her bronchitis laff is killing me.

by eatyossy April 28, 2021