A portmanteu of the words bro and facade. Meaning to have outward appearance fitting of a bro. Classified by overuse of the word bro, a fascination with alcohol, and incomprehensible speach.
Steve: Duuuuude, I was so drunk at this place, and this chi-
John: Steve, drop the brocade, we know that never happened.
John: Steve, drop the brocade, we know that never happened.
by Whooves May 7, 2012
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The process by which training is provided en masse, in a brochure format. With key information missing for those who are on the frontline and responsible for servicing the customer.
Customer: Hi, could you assist me in generating a report from (insert any software here)? I have been trying for hours and can't get the reports to work.
Call Centre person: Sure, (reads from page 3 of the brochure), after brochure training. The same brochure the client has.
Customer: I did that but nothing happens.
Call Centre person: I am sorry, you will need to contact your IT guy to fix your computer.
Customer: @*@*@*@*@*@*@*@*!!!!!
Poor customer had an older version of Adobe Reader which was not compatible with the software.
Call Centre person: Sure, (reads from page 3 of the brochure), after brochure training. The same brochure the client has.
Customer: I did that but nothing happens.
Call Centre person: I am sorry, you will need to contact your IT guy to fix your computer.
Customer: @*@*@*@*@*@*@*@*!!!!!
Poor customer had an older version of Adobe Reader which was not compatible with the software.
by thisisnuts January 27, 2013
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Get the brochochski mug.THE SMEXIEST GUY ON THE PLANNET HE LIKES BOBA BOLA HE HAS SOOOOOOOO MANY HOEESS AND HIS NIPPLES BAN DO FRONT FLIPSS HE ALSO REPLACES C'S WIT B'S AND B'S WIT V' AND HE LIKES DANK MEEEMESSSS
by ughhhhh May 17, 2018
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