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institutionalized incompetence

When a dysfunctional institution teaches and embraces incompetence as though it is the pinnacle of competence because it is so embedded in its culture.
How does one truthfully explain something like the post office or the prison industrial system to a child without in some way making a reference to institutionalized incompetence?
by Dr Bunnygirl June 21, 2020
mugGet the institutionalized incompetencemug.

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