A process that used to be used
back in the day by call center agents supporting cable modems. It was a long, multi-step average handle time killer that included ripping out Windows' TCP/IP components, removing and re-installing network drivers, deleting the related entries from the registry, deleting some Windows system files that were frequently corrupted, restoring the system files, rebooting a few times, getting up and doing
the chicken dance on your desk, calling the Mentor Line a few dozen times and guzzling lots of coffee. Always done as a last resort, usually at the
recommendation of a mentor.