MBWA ... is an art. However, it is an art that can probably be learned—and it is clearly
unrelated to having an 'outgoing'
personality. In fact, arguably the best wanderers are the introverts who start with the ability to listen, because listening ... is at the
heart of effective MBWA.
Those
guys are
useless at
EVERYTHING, except MBWA (Managing by walking around)!
You know those times when you are soooo busy yet all you do is MBWA (Managing by walking around)!?