When i take the
time to call a business /service company that i pay a monthly bill to...i expect to discuss my questions/concerns with a real life human being....a real llfe human being....who is a human being ...that lives on planet
earth...who
eats...breathes and is not a computer...instead of me getting pissed off at a computer....that has no ears... to hear me speak slowly...ever...i think customer service is person to person....and all persons deserve a
job....not a computer...