Duty Manager
A Duty Manager manages a group of employees who are individually responsible for several different tasks and are occasionally unable to figure out what to do next and/or even know what needs to be done next. Often a Duty Manger will perform these tasks if it would otherwise be more onerous to find somebody else to do it, especially in a case of a waiting customer.
Customer: "Excuse me, I'd like to sign up for a membership".
Duty Manager: "Excellent!, If you can just have a seat over there, and help yourself to some refreshments. We will be with you in a couple minutes".
Customer: "Decent".
Duty Manager goes to find a Sales Rep, but they are all out to lunch.
Duty Manager to Customer: "OK, so I can get this processed for you no problem. It should only take a few minutes".
Customer: "Decent".
Duty Manager carries out membership account creation like a Boss.
Duty Manager: "Excellent!, If you can just have a seat over there, and help yourself to some refreshments. We will be with you in a couple minutes".
Customer: "Decent".
Duty Manager goes to find a Sales Rep, but they are all out to lunch.
Duty Manager to Customer: "OK, so I can get this processed for you no problem. It should only take a few minutes".
Customer: "Decent".
Duty Manager carries out membership account creation like a Boss.
Duty Manager by mandez19 January 28, 2014
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