The customer-service counter staffed by Santa’s head elf during the period while Jack Frost had taken over --- and shamelessly commercialized --- the North Pole due to the screwed-up "Santa clause".
Scott Calvin: I tried going to the Curtisy desk to get my Santa status back, but the head elf was totally under Jack Frost's "corporate life" influence, and so he didn't know how to help me; I had to resort to more outrageous measures to regain my rightful "throne".
by QuacksO August 25, 2018