A tech whiteout occurs when your office experiences or you experience a complete meltdown of the technology you rely on to run your enterprise or life.
“All we did was call in one of our techies and the next thing you know we had a total tech whiteout in our office: our entire network crashed, our VoIP phones wouldn’t work, in fact, you couldn’t even log on to your own local workstation since even that is controlled by the network. These days the Internet is so in-grained into our work flow for: data storage, social networking, running our websites, operating our phones, running applications, communicating with our clients, etc., that when our network isn’t working, we might as well send everyone home. The only thing that was working was the one old analog phone line we keep around for our fax machine.”
by Prof Bruce April 05, 2010

A Startup Whisperer is a person who has a natural feel for what it takes to build a successful new enterprise.
“Thinking of starting a new business and not too sure what you need to do? Then call in the Startup Whisperer.”
by Prof Bruce September 13, 2010

To bring people on board or to get them onside with an idea or a proposal or an initiative of some type by getting them 'intricated' into the process bit by bit, almost without their noticing that they are making a commitment.
When a group was trying to Bring Back the Ottawa Senators in 1990, a team that had not played in the National Hockey League for nearly 60 years, one of their key advisers, former US Attorney General, Elliot Richardson (now deceased) said: "First we'll intricate the League then we'll get the (expansion) franchise!"
by Prof Bruce March 05, 2009

My cell phone company provided me with an ‘all you can eat’ one price, all inclusive deal that turned out to have numerous exclusions. They sure know how to wrangle money out of their clients with service level agreements that no one but a lawyer understands. That firm is a money wrangler, for sure.
by Prof Bruce March 15, 2010

To intricate someone; to bring people on board or to get them onside with an idea or a proposal or an initiative of some type by getting them intricated into the process bit by bit, almost without their noticing that they are making a commitment.
When a group was trying to Bring Back the Ottawa Senators in 1990, a team that had not played in the National Hockey League for nearly 60 years, one of their key advisers, former US Attorney General, Elliot Richardson (now deceased) said: "First we'll get the League’s Board of Governors intricated then we'll get the (expansion) franchise!"
by Prof Bruce March 05, 2009

A Playlet is a mini-play, usually less than three or four minutes in duration, that helps students learn about a subject by watching characters perform real life simulations. Scripts are usually less than 500 words and the playlets can be performed by three or, at most four, actors.
“You know last month I was trying to teach my entrepreneurship students about Bootstrap Capital (Self-capitalization) and I wasn’t sure that I was really getting through to them all. So I got a few students together and we wrote, acted and filmed five playlets on the subject. We put each playlet up on YouTube and, lo and behold, when we showed them in class this week, there were quite a few ‘ah ha’ moments amongst the students. It seems that video and play acting real life situations got the message through in a way that really clicked.”
by Prof Bruce March 29, 2010

A client when buying your product or service can experience a negative cost if the benefits from using your product or service are greater than its cost. A negative cost can also result from a reduction in their costs from the use of your product or service that is greater than the cost of buying the product or service from you or it may result from some combination of higher benefits and lower costs.
Negative cost selling is all about understanding your client’s business from their point of view and being able to measure the benefits you create and the cost reductions you cause.
Negative cost selling is all about understanding your client’s business from their point of view and being able to measure the benefits you create and the cost reductions you cause.
“A minor soccer team organizer approaches a professional team for a donation to help with their upcoming tournament. Instead of just giving them money, the pro team gives them tickets at a discounted price (say $25 each) which they in turn sell at full retail price (say $45 each). They keep the difference. Their cost for each ticket is a negative cost, i.e., -$20. This also turns all the local minor sports teams, the players, their moms and dads, grandmothers and grandfathers into a new sales channel for the pro team which helps to fill their arena or stadium. It also teaches the kids about entrepreneurship and self-reliance and they come to understand the maxim: ‘Give a person in need a fishing rod, not a fish.’”
by Prof Bruce October 30, 2009
