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We are currently experiencing higher-than-normal call-volumes 

Bu**s**t!! This is merely what you **always** say when someone calls your help-line! You're just too cheap to hire enough customer-service reps!
Unless there actually was a recent major event like a power-outage or security-breach, DON'T BELIEVE IT if a company's caller-greeting recording says that, "We are currently experiencing higher-than-normal call-volumes; you may stay on the line and wait for the next representative, or you can leave a call-back number for one of our reps to return your call during this same business day, or you might want to try your call again later"... again, DON'T BELIEVE IT --- in all likelihood, this is merely what they ALWAYS tell ALL of their customers who call, no matter what time-period it is ! And whatever you do, DON'T THINK THAT "LEAVING YOUR NUMBER" WILL CAUSE THE COMPANY TO CALL YOU BACK... I have waited ALL THE REST OF THE DAY for a call-back, and the company **never** got back to me! The best thing to do, therefore, is to simply "stay on the line" to "keep your slot in the cue", even if it means a long wait... better to eventually get through than never reach a live person at all.
More from Urban Dictionary

proper lad 

a lad that is such a lad that he is a proper lad
person1:did you see bob
person2: ya he was a proper lad
Word of the Day on October 29, 2026
The number of years you are still sexually active
While our lifespan is the number of years we will live, our healthspan is the number of healthy years we will have and our sexspan is is the number of years we will continue to be healthy enough to continue having an active sex life.
sexspan by Dr Kat April 21, 2022
Word of the Day on October 28, 2026
A lighthearted reaction upon receiving disappointing news of some sort. Usually something that isn't a particularly a big deal, esp. when it primarily affects someone else - sort of a mild schadenfreude. Sometimes doubled or tripled, and possibly said in a sing-songy voice for added comedic effect to imitate a muted trumpet, which is how the meme originated.
You didn't get any napkins with your takeout pork fried rice? Womp womp.
womp by 175623226 November 3, 2011
Word of the Day on October 27, 2026
When your wife’s boyfriend let you sleep past 8pm 😎😎
Wife’s boyfriend: You have 5 more minutes
Me: Poggers!
Poggers by Just_Charles April 14, 2020
Word of the Day on October 26, 2026

Oblication 

A vacation, feeling more like an obligation, that involves visiting or staying with family.
So Joe where are you taking the kids for spring break vacation? We are going on an oblication to Boca to visit my mother-in-law.
Oblication by kimmerr May 5, 2011
Word of the Day on October 25, 2026

Surf Dracula Syndrome 

A phenomenon in film/television series, most notably streaming series, where the main premise is drawn out to such a point that it takes an entire season or more to get the parts of the series the audience is actually interested in seeing.

For example, if a series is titled "Surf Dracula," a majority of viewers would tune in expecting to see Dracula surfing by the first or second episode. However, the entire first season would instead be tedious padding and backstory before finally ending with Dracula surfing in the last five minutes of the season finale.
I watched "Smallville" on Netflix the other day. Dude, it was ten seasons of filler before he finally flew! Major Surf Dracula Syndrome!
Word of the Day on October 24, 2026
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