Penalty Hold

Call Center term - the act by an agent of putting a caller on hold as punishment for being stupid or otherwise annoying. Duration of penalty hold is a function of how irritating the caller is being.

Caller: well I want you to bla bla bla because I'm important and you're just a peon and bla bla bla...

Agent (smiling): Just a moment, Ma'am, let me see what I can do for you (places call on hold)

Cube-mate: Hey, are you on break?

Agent: Naw, I've got a caller on a five-minute penalty hold.

- - -

Agent 1: Don't you hate it when they start demanding shit like they're entitled?

Agent 2: Yeah! I usually give them at least three minutes penalty hold.

Penalty Hold by phxphun1 September 26, 2008

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Nutshot

It is said of the situation where a person has the bad luck to make contact with his testicles against an undefined surface or object, intentioned or not.
Given the nature of the word, it is more appropriate to design cases where the interaction is made with a moving object, for example, a ball.
Although it is extremely painful for the victim, it tends to be considerably funny to people who witness it.

Today in the baseball game the pitcher took a nutshot; the baseball hit him in the nuts.

Man, I just watched the funniest nutshot video ever.

Nutshot by Uberflaven March 1, 2009

Word of the Day on June 26, 2026

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Nerd neck

A "human" that spends so much time playing video games that their posture is level nerd neck. Everytime anyone goes tryhard they hunch down and their neck gets longer there fore a nerd neck is always hunched down cause they're always going try hard. In other words a nerd neck is a try hard, since their neck is 100% longer than the average human being due to playing too many video games and taking them serious, nerd necks are not even considered human anymore but something more sad. Nerd necks are often found on fortnite, their natural habitat usually being tilted towers.

What a fucking nerd neck!

He is building so fast, nerd neck!

Looser more like a nerd neck ha!

Nerd neck by D Sandwich Maker February 5, 2019

Word of the Day on June 25, 2026

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love peace and chicken grease

"another of sayin peace out or good bye"

Talk to ya later......Love, Peace, and Chicken Grease

love peace and chicken grease by Adronna July 19, 2003

Word of the Day on June 24, 2026

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prickup

slip of the tongue perhaps,
Those idiots who drive around in a ridiculously raised pick up truck, making a top heavy vehicle even more top heavy and unstable

A:*gah*
B: "Whats the matter"
A: This dam prickup is blinding me.
B: Stupid thing's, as if there lights weren't blinding enough as it is.

prickup by lunasea September 28, 2009

Word of the Day on June 23, 2026

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Serial Monogamist

Someone who jumps from one relationship immediately into another one.

Serial monogamists can not stand to be alone and often suffer from vast commitment and insecurity issues.

Because they jump into relationships immediately after the previous one has ended, serial monogamists typically don't take the time to reflect on their behavior or why their previous relationships failed; thus, they end up making the same relationship mistakes over and over again.

Person 1: Damn, Dustin already has a new girlfriend?! It's only been two weeks since he broke up with his fiance! I think he's a sociopath.

Person 2: No, he's a serial monogamist...

Serial Monogamist by Goody2Shuze March 6, 2016

Word of the Day on June 22, 2026

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liquid lunch

A lunchbreak comprised entirely of alcoholic beverages, and no food.

"With all the lay-offs that morning, it was rough. I hit the bar around the corner for a liquid lunch mid-day."

liquid lunch by Alexandra July 27, 2004

Word of the Day on June 21, 2026

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