Advice to CEOs everywhere: Most of da folks who call your service-center will need to verbally inquire/protest about their matter of business --- i.e., their question or issue is not something dat they can resolve themselves by merely using your automated phone system --- and so why not offer them DAT option FIRST, rather than making them suffer through a whole tedious-and-useless-to-them menu-litany before their exasperated ears eventually hear da welcome words, "To speak with a customer service representative, press 9"?! Why subject their distressed/confused/hurried selves to those other eight "press one for this, press two for this" possibilities which they very seldom could use, anyway?!
P.S. And yes, we already know da answer to this question: namely, da board of directors hope dat one of da other non-human-interaction options will work for a particular caller, thus saving da company time and money by having to hire fewer phone-secretaries. But da point here is dat this so seldom actually happens in real life --- again, most people who call customer service do so precisely because they ARE needing to speak to someone at da company about their problem --- and so why needlessly delay them from getting da info and/or assistance they need to resolve their issue, when most of them are gonna end up having to speak to a customer service rep anyway, and so those other options dat you're offering them will seldom actually save any time or additional-employee salaries in da end?
P.S. And yes, we already know da answer to this question: namely, da board of directors hope dat one of da other non-human-interaction options will work for a particular caller, thus saving da company time and money by having to hire fewer phone-secretaries. But da point here is dat this so seldom actually happens in real life --- again, most people who call customer service do so precisely because they ARE needing to speak to someone at da company about their problem --- and so why needlessly delay them from getting da info and/or assistance they need to resolve their issue, when most of them are gonna end up having to speak to a customer service rep anyway, and so those other options dat you're offering them will seldom actually save any time or additional-employee salaries in da end?
by QuacksO May 20, 2023
Get the To speak with a customer service representative, press 9 mug.by RKeller1 July 6, 2017
Get the slim customer mug.Someone who is devious, cheeky and very naughty.
Because of these almost superhuman levels of deviousness, the actions of a 'slippery customer' cannot be easily controlled. Such characters can cause complete carnage in many different situations (any day of the week).
A 'Slippery Customer' is certainly not a valued member of society. In some cultures, using such a term to describe someone is the deepest form of insult.
Because of these almost superhuman levels of deviousness, the actions of a 'slippery customer' cannot be easily controlled. Such characters can cause complete carnage in many different situations (any day of the week).
A 'Slippery Customer' is certainly not a valued member of society. In some cultures, using such a term to describe someone is the deepest form of insult.
Who is that sneaking off into the cafe toilets?
I'm not sure, but i've heard he's a seriously Slippery Customer.
I'm not sure, but i've heard he's a seriously Slippery Customer.
by MarcusHasMassiveTekkers March 6, 2011
Get the Slippery Customer mug.Someone who is devious, cheeky and very naughty. Because of these almost superhuman levels of deviousness, the actions of a 'slippery customer' cannot be easily controlled. Such characters can cause complete carnage in many different situations (any day of the week). A 'Slippery Customer' is certainly not a valued member of society. In some cultures, using such a term to describe someone is the deepest form of insult.
Who is that sneaking off into the cafe toilets?
I'm not sure, but i've heard he's a seriously Slippery Customer.
People like him have certainly derailed from the road to glory...
I'm not sure, but i've heard he's a seriously Slippery Customer.
People like him have certainly derailed from the road to glory...
by MarcusHasMassiveTekkers March 2, 2011
Get the Slippery Customer mug.Can refer to at least two profanity-in-the-course-of-performing-patron-PR topics:
1. One or more salty-language-uttering shoppers-assistants, or
2. Employee-behavior that's so horrendous that you'd wanna include some "unnecessary adjectives" in the course of indignantly responding to it and/or resentfully describing it to others afterwards.
1. One or more salty-language-uttering shoppers-assistants, or
2. Employee-behavior that's so horrendous that you'd wanna include some "unnecessary adjectives" in the course of indignantly responding to it and/or resentfully describing it to others afterwards.
On should be hesitant to take impressionable little ones into less-than-dignified business establishments where there might be an issue with cusstomer service; think, the infamous "corrupting of young minds" tale of the little girl and the "diamonds-in-the-rough" construction workers.
by QuacksO January 8, 2020
Get the cusstomer service mug.While working, preferably in a retail job, you try to avoid customers all together by detouring throughout the store so you dont walk pass anyone in case the ask you for something.
by peee ceee teee vee January 9, 2008
Get the customer avoidance mug.by slipsheet June 25, 2006
Get the promoted to customer mug.