A percentage upcharge, added into the final bid on a contract where there is an ongoing business relationship, in which the contractor has previously been shortchanged or "backcharged" unlawfully by the customer. This percentage varies from customer to customer, and
may be cumulative over time. It includes an additional percentage, to cover
slow payment, demands for "free" extra
work, unwarranted payment disputes, time spent on the phone with their reps explaining why they have to pay for services rendered and documented, extra time on resulting paperwork , "adjusted" bids after the
work is complete, and the aggravation of knowing the customer will pull any
trick they can, to force you to perform
work for free, which they themselves will then happily bill their client for.
"I'm counting
43 cubic yards of debris to remove here. The customer took over two months to pay last time, then tried to get me to
knock another $50 off the agreed price after the
work was complete. Counting in the time and aggravation, we'll add another 4 cubic yards for fuckage...make that 5 cubic yards on principle. Bid will be to remove 48 cubic yards of debris, including fuckage."