banglish

The language the person on the other end of the phone line speaks when you call for customer care.
I needed help with fixing my boot loader but the tech I spoke with only spoke banglish and his brain froze when he got to the end of his script without fixing the problem.
by Spirit Bear May 01, 2008
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fraud falcon

Credit Card jargon for a set of computer algorythms designed to detect unusual and possibly fraudulent activities concerning the use of a credit card.
That guy got fraud falconed because he made a hundred dollar purchase after not using his card for two years.
by Spirit Bear January 28, 2004
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wrap

The time in between terminating one call and recieving another. It used to be short for "wrap up."
John's wrap was way too high this week, so he's working with the mentors to bring it down.
by Spirit Bear October 28, 2004
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shoutcast

A streaming audio format developed by Nullsoft for streaming mp3 audio over IP-based networks.
I set up a Shoutcast server so everyone could hear and see my musical interests.
by Spirit Bear February 02, 2004
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swoop and squat

Such an operation typically involves two cars driven by suspects who box in a victim’s car on a freeway, causing a collision. The scam participants then file fraudulent insurance claims for alleged injuries.
The Insurance Commissioner on Wednesday announced the arrest of the suspected ringleader of a major operation that has allegedly staged more than 60 swoop and squats over the past 18 months, bilking insurers and consumers out of $2 million to $3 million.
by Spirit Bear August 12, 2006
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reorg

A company reorganization, usually involving the firing of a number of employees and promotion of others to the point of uselessness. Often used as a futile measure when a company is about to tank.
Bobco went through a reorg last year, they promoted all of their middle management to management and fired all of the previous managers in a futile attempt to regain stockholder trust.
by Spirit Bear July 26, 2007
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canned

Call center jargon. Short for "shit canned." It can be used to mean getting fired, but it is usually implied that you were canned for a stupid reason, usually called a bullshit reason. Call centers are notorious for making up lame excuses for firing employees in order to improve their financial forcast.
Rob got canned from Deathbridge again today.
by Spirit Bear October 28, 2004
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