This acronym stands for Listen, Apologize, Take action, Ensure satisfaction. This provides excellent framework in providing satisfactory customer service in handling complaints or resolving issues.
John : I hate this customer service
Customer service : I'll provide you with the best customer service using L.A.T.E!!
Customer service : I'll provide you with the best customer service using L.A.T.E!!
by Uizoo May 15, 2023
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