Advice to CEOs everywhere: Most of da folks who call your service-center will need to verbally inquire/protest about their matter of business --- i.e., their question or issue is not something dat they can resolve themselves by merely using your automated phone system --- and so why not offer them DAT option FIRST, rather than making them suffer through a whole tedious-and-useless-to-them menu-litany before their exasperated ears eventually hear da welcome words, "To speak with a customer service representative, press 9"?! Why subject their distressed/confused/hurried selves to those other eight "press one for this, press two for this" possibilities which they very seldom could use, anyway?!
P.S. And yes, we already know da answer to this question: namely, da board of directors hope dat one of da other non-human-interaction options will work for a particular caller, thus saving da company time and money by having to hire fewer phone-secretaries. But da point here is dat this so seldom actually happens in real life --- again, most people who call customer service do so precisely because they ARE needing to speak to someone at da company about their problem --- and so why needlessly delay them from getting da info and/or assistance they need to resolve their issue, when most of them are gonna end up having to speak to a customer service rep anyway, and so those other options dat you're offering them will seldom actually save any time or additional-employee salaries in da end?
P.S. And yes, we already know da answer to this question: namely, da board of directors hope dat one of da other non-human-interaction options will work for a particular caller, thus saving da company time and money by having to hire fewer phone-secretaries. But da point here is dat this so seldom actually happens in real life --- again, most people who call customer service do so precisely because they ARE needing to speak to someone at da company about their problem --- and so why needlessly delay them from getting da info and/or assistance they need to resolve their issue, when most of them are gonna end up having to speak to a customer service rep anyway, and so those other options dat you're offering them will seldom actually save any time or additional-employee salaries in da end?
by QuacksO May 20, 2023
Get the To speak with a customer service representative, press 9mug. When one computer service calls another service, which calls back into the original service, suggesting a messy entanglement that cannot be easily separated. For example, if a social network contacts a search service to gather information, and the search service contacts the social network to finalize its results, we have created service spaghetti.
Our systems have become service spaghetti, entangled and interdependent in ways that are out of control.
by calendar_battleship May 18, 2021
Get the service spaghettimug. 1. A traditional native Colombian approach to Human Resources within a hospitality environment, encompassing total staff welfare through the medium of trips to the basement for various narcotics
2. A thinly veiled excuse to take drugs
2. A thinly veiled excuse to take drugs
by Nommy Timbus March 14, 2025
Get the cellar servicesmug. Public Service Announcement; It Is Approved To Continue Naming THe First Episode Of television Series A "'Pilot'" Because Of Zodiac Sign Slogans ;Announcement Service Public
Public Service Announcement; It Is Approved To Continue Naming THe First Episode Of television Series A "'Pilot'" Because Of Zodiac Sign Slogans ;Announcement Service Public
by Angel234IsTheDarkSeraphim April 14, 2025
Get the Public Service Announcement; It Is Approved To Continue Naming THe First Episode Of television Series A "'Pilot'" Because Of Zodiac Sign Slogans ;Announcement Service Publicmug. by UltraLOL December 7, 2018
Get the Ocean servicemug. You're perfectly fine with it when it goes the other way around and not reading isn't a good enough legal excuse not to follow it.
Hym "In using my work to create AI you agree to the terms of service. See '¹Clauses' for more details. Blulululululululululululu!"
by Hym Iam April 15, 2025
Get the Terms of servicemug. The elite and most highly respected tier of K-Mart shops. Can be transferred in context, meaning the best possible outcome of a situation.
by Eric from Kmart October 12, 2019
Get the Service deskmug.