comcast strategy

A statistical analysis of customer experience. Make it extremely tedious and difficult to cancel/downgrade/do anything with your service. The benefit of people giving up and accepting unnecessary fees or undesired services outweighs the cost of those that do leave.

Comcast has determined that their strategy of impossible customer service benefits the bottom line more than being a customer-friendly company.

Comcast strategy example:

To cancel a service you must be on hold and bounced between representatives for at least 30 minutes. The percent that give up and accept whatever fee is more profitable than correcting the percent that do quit/give the company a bad reputation.

by me, mane July 20, 2014

Comcast Effect

1) The act of receiving inadequate cable service which you pay way too much for.
2) The reason why your internet modem must be manually restarted at least 5 times a week.

I can't wait until Fios comes around, I'm sick and tired of the Comcast Effect!

by bchapman December 20, 2009

Comcast dance

When you move your remote-handling arm around in an effort to find somewhere that your Comcast box will receive a signal from your remote from.

The Comcast dance that Michael did at his party was only entertaining for the first 10 minutes.

by LadyKylias January 22, 2010

Comcast and chill

Like Netflix and chill, except the sex is non-consentual.

That skeevy dude was trying to get her to go back to his place for Comcast and chill.

by ReadHerring May 12, 2016

Comcast Upgrade

A downgrade that is called an “upgrade” to create excitement, however it usually leads to disappointment.

I went to upgrade my phone but got a comcast upgrade instead, it is older than my old one and does nothing!

by insne4u March 11, 2011

comcast chav

annoying but nice Comcast guy that comes to your house to fix your tv. making you feel uncomfortable and akward because he's invading your privacy, and dressed like he thinks he's Justin Timberlake in his olden days. (chav attire)
walks out the door saying "have a good one sir"

me- "is sir annoying leaving?"
dad- "what do you mean?"
me- "the comcast guy is kind of making me feel akward. is he leaving?"
dad- "no, he's gonna try to fix the tv"
me- "oh, that's annoying..."

*walks away, thinks to self, what a comcast chav*

by Angie12banjo December 4, 2010

Comcast and coitus

The act of sexual intercourse while having Comcast on the TV in the background.

Boy: Netflix and chill?
Girl: Sorry, I only have cable.
Boy: How about Comcast and coitus?

by Mattoooo December 18, 2015