When i take the time to call a business /service company that i pay a monthly bill to...i expect to discuss my questions/concerns with a real life
human being....a real llfe human being....who is a human being ...that lives on planet earth...who eats...breathes and is not a computer...instead of me
getting pissed off at a computer....that has no ears... to hear me speak slowly...ever...i think
customer service is person to person....and all persons deserve a job....not a computer...