To have been affected by
CEO Alan Joyce's Qantas Airways in any of the following scenarios:
1. Flight delayed or cancelled.
2. To be stranded at the airport without any Qantas presense, support or communication.
3. Luggage delayed, misplaced or lost.
4. To not be refunded in a timely manner when legally entitled to be.
5. To have
one's infant rescheduled or lost on a different flight then to its
parents.
6. Any other action of CEO Alan Joyce to the detriment of Qantas Employees, Customers and Frequent Flyers.