A process that used to be used back in the day by call center agents supporting cable modems. It was a long, multi-step average handle time killer that included ripping out
Windows' TCP/IP components, removing and
re-installing network drivers, deleting the related entries from the registry, deleting some
Windows system files that were frequently corrupted, restoring the system files, rebooting a few times, getting up and doing the chicken
dance on your desk, calling the Mentor Line a few dozen times and guzzling lots of coffee. Always done as a last resort, usually at the recommendation of a mentor.