A Not Always Right customer is one that is 1. Trying to get something for nothing; 2. Abusing the employee for one reason or another (trying to get their own way, or for the fun of it); 3. Doesn’t realize they’re wrong
Please tell me all the reasons you like our competition better, I don't have more customers behind you or anything. #not always right
by Tortured retail employee February 10, 2012
1. A policy mainly enforced in the retail industry in terms of having respect for the customer, saying that their opinion matters and that they are always correct.

2. An instance of an employee agreeing with a customer.

1.The customer is always right about our merchandise.

2. Even if the customer is wrong, we basically have to kiss their ass with the "customer is always right" policy--even though the customer was wrong (and an idiot)

3. (Opposite) The employee is always right, the customer is a moron.
by French038 November 30, 2005
This a degrading term that no man should follow because it manipulates them and shows that we live in a world controlled by one gender and FYI NOBODY IS ALWAYS RIGHT THAT IS A FALSE STATEMENT
by Sfbngxcbj February 28, 2019
A maxim in the retail industry wherein a customer is first priority. The sentence is a logical fallacy because it never assumes that a customer can lie, (They do. A lot.) have unrealistic expectations, (They do. A lot.) make ridiculous demands, (They do. A lot.) or even flat-out abuse the staff member in question just because. (They... Well, you get the idea.) As a result, this mindset has led to many, many, MANY instances of customers acting like entitled jackasses because they think it will get them what they want.
"The customer is always right?" More like, "The customer is usually a moron and an asshole."
by Intelligence001 February 22, 2020
Because she just is
Person 1: Don’t ever question or not take Esme’s advice when you don’t know what to do because Esme is always right and even when u do it ur way and tbdiesnt work it’s coz her way was right
Person 2: Ahh shit okay
by Esmebrownx March 11, 2018
Told my girlfriend if you look up Trenton is always right it’ll say he’s always right, and guess what. I’m right:)
by Onfries February 13, 2020