Where management drag a tech out to act as a service advisor and weeks later that person is in denial that they are now a service advisor. In the worst cases the new service advisor may be genuinly convinced that they will "go back into the workshop any day now".
Poor guy still thinks hes a mechanic. Epic case of service advisor denial.
Fogey/fogy /fougi/ sl. (early 18C+, orig. Scot) old-fashioned, stuck-in-the mud.
Person with old fashioned ideas which he is unwilling to change: Come to the disco and stop being such an old fogey!
You think me an old fogeyand an old tory, his thoughtful voice said. I saw three generations since O’Connel’s time. I remember the famine. Do you know that the orange lodges agitated for repeal of the union twenty years before O’Connel did or before the prelates of your communion denounced him as a demagogue? You fenians forget some things. (James Joyce, Ulysses. PenguinBooks,1992. p. 38)