When you call Microsoft Premier support, you get a lot faster resolution if they mark the incident as a critsit
by yote October 20, 2008

I called Microsoft premier support and they sat on my issue for two days until they marked the case a critsit...then a team of S.W.A.T. nerds busted through the window of the computer room.
by yote January 14, 2009

User: It takes forever to download videos even though my computer says I'm conntected at 100/Full.
Help desk: Is your patch cable rated at least cat-5? (As if a user would know!)
Help desk: Is your patch cable rated at least cat-5? (As if a user would know!)
by Yote October 22, 2008
