Betsy DeVos has no experience as an education administrator but she has a ton of money for vote buying and so her priveleged incompetance got her the job.
When asked to do laundry they put all the white clothes in on hot and then put a brand new red sweatshirt in too. The result was all the white laundry was pink and they were banned from touching the laundry ever again...they could wash laundry but didn't want to so they applied "selective incompetence " to get out of ever being asked again.
When a dysfunctional institution teaches and embraces incompetence as though it is the pinnacle of competence because it is so embedded in its culture.
How ever much money, time & training, large government departments and publicly run local bodies etc cannot get anything right.
For two weeks bad weather is forecast, 4 inches of snow falls, the country is ground to a halt, closed airports, railways, roads & schools, caused by institutional incompetence.