Anyone who works at the front lines of an organization. At a bank, it would be the tellers. At a service organization it would be those who deal directly with clients or customers. Floor monkeys can of course be well paid if they are, for example, at a large multinational corporation where they make sure computer servers are up and running properly, make sure a company's invoices are paid on time or provide information, reports or expert knowledge to business-to-business clients. Essentially, they are at the bottom of the organizational pyramid and rarely if ever have direct reports.
John and I are both floor monkeys at work. If were weren't there to keep things running management would be screwed. I don't think they even know what we do.
My boss always has his head in the clouds, if it weren't for us floor monkeys this company would grind to a halt and all of the "organizational goals" would be irrelevant
My boss always has his head in the clouds, if it weren't for us floor monkeys this company would grind to a halt and all of the "organizational goals" would be irrelevant
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