Performance management is the supervision and oversight of employees, departments, and organizations with the objective of seeing that milestones and objectives are reached in an efficient and effective manner.
We've implemented performance management in the call center by setting goals and KPI's for each team member which will be reviewed as part of their appraisal process.
by SirCarboy January 17, 2019
A superior human being capable of managing data exchange. With its immense knowledge, it ensures that the world of data runs smoothly. He is the hero of digitalization and a true pioneer in his field. No reward in the world can outweigh his contribution to the world's legacy.
by Japina125 November 12, 2023
A manager that defines ones self by using emails,constant tendering of the keyboard and delegation of of things they have meant to have done themselves.A job is finished when they either hit the enter key,or sent an email...and never actually give a second thought to those receiving the email the chaos they have just created,let alone know what their subordinates are really doing.Quite often they appear that their arse is welded to the chair,and are unable to get off said chair to go find out for themselves....even though they authourise the said item.
" I have sent them an email informing them of the problem"...but never bothers to chase up if the problem has been fixed.The job is deemed complete by hitting enter or " Send" hence the term " Enter Management"
by phluck September 02, 2011
by C Clark June 30, 2021
A case manager is the mainstay in the healthcare or social services sector to get people back on the right track. They always put the common good before their own interests, even postponing their dates on a Sunday evening just so they can give their all the next day. People always treat them with reverence and respect, bowing down in their presence. Not all heroes wear a cape - case managers carry society on their backs. You can recognize the best of them by their crystal-clear blue eyes.
Help! We need a Case Manager, our clients are collapsing!
Okey! I will call heaven and tell them that the angels are needed.
Okey! I will call heaven and tell them that the angels are needed.
by Japina125 November 12, 2023
by whenthathomebrewhits November 12, 2019
by TechNerd22 November 30, 2021